Ban Pack Luck Villa
Ms. Phonevilay, Housekeeper
This rating is an aggregate score for the six parameters we survey (Cleanliness, Check in/Welcome, Service, Charm/Experience, Overall Impression/Value)
The Ban Pack Luck Villa has an average rating of 3.56 (out of a possible 5)
Traveller Comments:The Ban Pack Luck Villa has an average rating of 3.56 (out of a possible 5)
The scores for each parameter are:
| Cleanliness | 3.9 |
| Check in/Welcome | 3.9 |
| Service | 3.57 |
| Charm/Experience | 3.37 |
| Overall Impression/Value | 3.5 |
"The location is very good. The front desk staff are super friendly. However, they do not speak much English, so don't depend on them for local tour advice, etc.
ALSO: Do not use room 5. It has no daylight or fresh air. The one window opens up into an enclosed, covered staff area and a wall (no view, no sky). Even with the window open, the room is very dark. At night the staff area has a bright florescent light glowing, so you can't open the window for fresh air. During the day, they cook and have loud conversations in the staff area, so again, you can't open the window for light or air. I was there for 5 days and was not happy about this room."
Mr. Thomas Roth - United States on 26/12/2008
ALSO: Do not use room 5. It has no daylight or fresh air. The one window opens up into an enclosed, covered staff area and a wall (no view, no sky). Even with the window open, the room is very dark. At night the staff area has a bright florescent light glowing, so you can't open the window for fresh air. During the day, they cook and have loud conversations in the staff area, so again, you can't open the window for light or air. I was there for 5 days and was not happy about this room."
Mr. Thomas Roth - United States on 26/12/2008
"Lovely attractive little place in a beautiful position, close to everything, the Meekong, restaurants, shops, night market etc, yet in a quiet street."
Mrs. Elizabeth Hillaire - Australia on 06/10/2008
Mrs. Elizabeth Hillaire - Australia on 06/10/2008
"Ban Pack Luck is sophisticated and thoughtful in its design. The experience was relaxing and positive. I wanted to stay longer. One appreciates it more when one leaves; that is a sign of excellence!"
Ms. Michelle Lum - Canada on 02/08/2008
Ms. Michelle Lum - Canada on 02/08/2008
"Excellent location near Mekong and main street.
Upstairs room with balcony very comfortable."
Mr. Neil McBain - Australia on 24/07/2008
Upstairs room with balcony very comfortable."
Mr. Neil McBain - Australia on 24/07/2008
"Beautiful and wonderful place - small villa, well located with wonderful staff. Great experience!"
Mr. Michael Lubell - Canada on 09/06/2008
Mr. Michael Lubell - Canada on 09/06/2008
"Reserved two rooms at the Ban Pack Luck Villa. The ground floor unit no 6 was great however the other front upstairs units air conditioning did not work and I don't think it had been working for some time. Had to move around the corner to another room at a villa. Suggest more supervision of staff so the quality does not drop.
Rgds
Ann Pollock"
Mrs. ann pollock - Australia on 02/04/2008
Rgds
Ann Pollock"
Mrs. ann pollock - Australia on 02/04/2008
"The guest house is really charming and well located. We could even see the morning parade of monks from our window. Because the "hotel" is so small it is not really professionally managed.
They tried to get us to move to a first floor room for our final night (apparently they had over booked); we refused to move. DO NOT BY ANY MEANS AGREE TO A FIRST FLOOR ROOM, but all the second floor rooms appear charming, clean, etc. We loved Luang Prabang, as did everyone we met there. It was truly the highlight of our Asian trip."
Mrs. Joyce Weinstein - United States on 15/03/2008
They tried to get us to move to a first floor room for our final night (apparently they had over booked); we refused to move. DO NOT BY ANY MEANS AGREE TO A FIRST FLOOR ROOM, but all the second floor rooms appear charming, clean, etc. We loved Luang Prabang, as did everyone we met there. It was truly the highlight of our Asian trip."
Mrs. Joyce Weinstein - United States on 15/03/2008
"This was an excellent guesthouse. Very charming and in a great location."
Ms. Chioma Ume - Canada on 23/02/2008
Ms. Chioma Ume - Canada on 23/02/2008
"I really liked the Guest house I stayed in. Great location - just a bit noisy at night as it is opposite a popular restuarant, but it didn't stop me sleeping. Lovely room."
Ms. Lynda Beagle - Australia on 15/02/2008
Ms. Lynda Beagle - Australia on 15/02/2008
"This cozy villa is ideally located near the Wat Nong, and not far from Wat Xian Thong (both beautiful temples) , minutes' walk from both river banks (Meikong and Nam Kham). The only thing that need to be improved is the water supply, especially when one tried to run the hot water for shower or bath. The water heater did not heat up the water.
During the night, expect noise from the crowd across the street who dined in Cafe Elephant. I would recommand this villa to anyone who considers the location and budget."
Mr. Baldwin C. R. Huang - Taiwan on 12/02/2008
During the night, expect noise from the crowd across the street who dined in Cafe Elephant. I would recommand this villa to anyone who considers the location and budget."
Mr. Baldwin C. R. Huang - Taiwan on 12/02/2008
"We paid for 3 nights but they didn't have a room for the first night and we haven't gotten our money back, also the air conditioning didn't work."
Mr. David Windsor - United States on 06/02/2008
Mr. David Windsor - United States on 06/02/2008
"There is no pick-up at the Airport as promised ( payment already made earlier ) so therefore, there's no welcome for us.
This is the 2nd experience I had since visiting Laos. The 1st time it happened was at Vientiane where I had to forked out USD6.00 for the trip from Airport to Hotel InterCity.
Other than that , we enjoyed our trip very much and are considering to return to LP soon."
Mr. Yeow Sin Chee - Malaysia on 13/12/2007
This is the 2nd experience I had since visiting Laos. The 1st time it happened was at Vientiane where I had to forked out USD6.00 for the trip from Airport to Hotel InterCity.
Other than that , we enjoyed our trip very much and are considering to return to LP soon."
Mr. Yeow Sin Chee - Malaysia on 13/12/2007
"Fantastic location, close to the river and to town, for anything you could possibly need. Fantastic, attentive staff. A great choice in LP."
Mr. Chris Fawkner - New Zealand on 04/12/2007
Mr. Chris Fawkner - New Zealand on 04/12/2007
"We had confirmed reservation for 2 deluxe rooms -- but only one room had been reserved -- so we had to take a smaller room with an open shower that wets the entire bathroom. staff wanted one of us to move out the next day as the second room had been reserved. When the owner finally got involved we did get another room in a nearby guesthouse, and had free drinks with owner and his friends at the Pack Luck Wine bar. "
Ms. Patricia S Baars - United States on 28/11/2007
Ms. Patricia S Baars - United States on 28/11/2007
"The appearances from the outside (ie. bed in the foyer) is slightly deceiving, as the actual rooms are alot plainer in decor. That said, the rooms are tastefully decorated, if a tad on the small side. It is a convenient location and great for watching the 'alms-giving' in the morning from an unobtrusive spot."
Ms. Janice Lim on 10/10/2007
Ms. Janice Lim on 10/10/2007
"The staff were young and capable and seemed just plain excited to answer any questions or provide services. I stayed two nights then went trekking and left my backpack behind; upon my return four days later they not only knew exactly who I was the moment I walked in, but they had already moved the backpack into my room. After two more nights I checked out but as my flight was late in the afternoon I spent the day hiking in the area, and when I returned to the hotel to get my bags the staff didn't hesitate to open an unoccupied room for me so I could change clothes and freshen up."
Mr. Adam Schroeder - Canada on 30/08/2007
Mr. Adam Schroeder - Canada on 30/08/2007
"Cean and comfortable guest house, great position, but the day time staff were not particularly friendly."
Mrs. Anne Herron - Malaysia on 03/08/2007
Mrs. Anne Herron - Malaysia on 03/08/2007
"No comment submitted"
Mrs. Giuseppa Taranto - United Kingdom on 20/07/2007
Mrs. Giuseppa Taranto - United Kingdom on 20/07/2007
"Room was very small - cleanish. The bathroom is quite dark.
Not properly organised as we had to ask for toilet rolls and shower gel during our 3 day stay at Ban Luch. Some of the staff do not understand English.
Was a little disappointed with the room and overall though not fantastic was passable."
Mrs. Poh Khor - Australia on 05/03/2007
Not properly organised as we had to ask for toilet rolls and shower gel during our 3 day stay at Ban Luch. Some of the staff do not understand English.
Was a little disappointed with the room and overall though not fantastic was passable."
Mrs. Poh Khor - Australia on 05/03/2007
"towels are not changed during 4 days stay"
Ms. Katharina Kayser - China on 26/02/2007
Ms. Katharina Kayser - China on 26/02/2007
"No comment submitted"
Mr. David Bendich - United States on 09/02/2007
Mr. David Bendich - United States on 09/02/2007
"Pleasant and quite location, opposite a fantastic restuarant. Very clean and bed was very comfy (a luxury in Loas)."
Mr. Robin Squire - United Kingdom on 07/02/2007
Mr. Robin Squire - United Kingdom on 07/02/2007
"No comment submitted"
Mr. SORAWIT SOIVIMON - Thailand on 18/01/2007
Mr. SORAWIT SOIVIMON - Thailand on 18/01/2007
"No comment submitted"
Mr. Suratsavadee Suwanmaitre - Thailand on 06/01/2007
Mr. Suratsavadee Suwanmaitre - Thailand on 06/01/2007
"Staff were not particularly helpful and we felt that it was staffed by part time students who did not really have too much idea on the running of the hotel. We also think we met the owner but he was no better! However overall it was in a great position and was clean and good value."
Mr. John Booth - United Kingdom on 27/12/2006
Mr. John Booth - United Kingdom on 27/12/2006
"This is a beautiful little gem of a place. The location is superb. The upstairs bedrooms with balcony are worth the extra. Bathrooms are very nicely appointed and modern, plus it's great to have a real bathtub! If only there were bedside reading lamps with enough wattage so you could read in bed, instead of having to use the overhead lights, it would be perfect."
Ms. Barbara Uhler - United States on 12/12/2006
Ms. Barbara Uhler - United States on 12/12/2006
"No comment submitted"
Mr. Kirk Nell - Thailand on 19/11/2006
Mr. Kirk Nell - Thailand on 19/11/2006
"None"
Mr. Peter Fuhrman - United States on 05/11/2006
Mr. Peter Fuhrman - United States on 05/11/2006
"I had a great stay at Ban Pack Luck Villa. It was quiet, right by the banks of the Mekong, had a great bathroom and was exceptionally clean. The staff were uniformly helpful and friendly and I would heartily reccomend it to anyone travelling on a modest budget."
Mr. Michael Webb - United States on 30/10/2006
Mr. Michael Webb - United States on 30/10/2006
"This is a fabulous place to stay, central to everything including one of the hundreds of bike hire places and of course the beautiful temple and restaurant right across the road. The staff were extremely helpful even finding me a charger for my phone - the accommodation was simple, elegant and clean and the bathroom spectacular. The only suggestion is the towels, I would ask that they have a policy of clean towels every second day PLEASE. I will however be recommneding this place to all my friends who go to Luang Prabang. Suzanne."
Mrs. SUZANNE CONNELLY - Australia on 25/10/2006
Mrs. SUZANNE CONNELLY - Australia on 25/10/2006
